Failure Management & Success Management

이준수 저자(글)

박영사 · 2021년 08월 10일

책 소개

The contents presented in this book are common sense that has already been widely discussed by many scholars and front-line managers and experienced by ordinary people. Rather, the biggest advantage of the framework presented in this book would be the words ‘failure management’ and ‘success management.’ Even if you don’t know or remember the specific principles or examples of the framework introduced in this book, it would be beneficial just to remember and live with the two new terms, ‘failure management’ and ‘success management.’ Because these terms provide a new lens or frame for us to look at the world.
This study was conducted mainly on cases in the field of enterprise management, but we believe that the framework of failure management and success management will be applicable in various fields of individuals and society. We hope this book will be a small reference for those who pursue ‘dynamic sustainability through paradoxes.’

작가정보

저자(글) 이준수

Junesoo Lee is an Associate Professor at the KDI School of Public Policy and Management, in charge of the Dynamic Sustainability Laboratory (DS Lab). He received his PhD in Public Administration and Policy from the State University of New York at Albany.His research focuses on failure management and success management in the paradoxical contexts where systems can be sustained by beneficial failure and also challenged by harmful success.

Paul Miesing is the State University of New York at Albany Emeritus Professor and the Founding Director of its Center for Advancement and Understanding of Social Enterprises (CAUSE). He received his PhD in Strategic Management from the University of Colorado at Boulder. His current research interests are in social entrepreneurship, environmental sustainability, and corporate governance. He has published dozens of articles and papers in both academic and practitioner journals, most recently co-editing K. Briar-Lawson, P. Miesing, & B.M. Ramos (eds.), Social Entrepreneurship and Enterprises in Economic and Social Development (Oxford University Press, 2020). Prof. Miesing was a Fulbright lecturer at Fudan University in Shanghai, has won numerous awards and recognitions, and served on several peer review boards.

Seung-Joo Lee is a Professor at the KDI School of Public Policy and Management and Associate Dean of the Center for International Cooperation and Capacity Building. He received his DBA from Harvard University and worked at McKinsey & Co. as a management consultant. He conducts research on global megatrends and teaches in the areas of strategic management, entrepreneurship, and leadership.

Kwon Jung is a Professor at the KDI School of Public Policy and Management and Associate Dean of the Office of Academic and Students Affairs. He received his Ph.D. in Marketing at the University of Illinois at Urbana-Champaign. His research interest lies in understanding consumer behaviors in both private and public sectors and sustainable business strategy.

목차

• Table of contents
  
  CHAPTER 01
  
  How entrepreneurs can benefit from failure management Junesoo Lee, Paul Miesing
  
  BENEFITING FROM BUSINESS FAILURES 1
  Why We Learn from Failure _2
  How We Learn from Failure _3
  What We Learn from Failure—A Retrospective View _4
  How We Use Failure—A Prospective View _5
  TOWARD FAILURE MANAGEMENT 6
  A FRAMEWORK FOR FAILURE MANAGEMENT 8
  Definitions and Concepts _8
  Propositions _10
  FAILURE MANAGEMENT VS. OTHER MANAGEMENT TOOLS 22
  CONCLUSION 23
  SELECTED BIBLIOGRAPHY _25
  Appendix A. Failure management propositions 28
  Appendix B. Risk, crisis, and failure/success _29
  
  CHAPTER 02
  
  Making hindsight foresight: Strategies and preparedness of
  failure management Junesoo Lee
  
  INTRODUCTION OF FAILURE MANAGEMENT 31
  ABOVE AND BEYOND FAILURE MANAGEMENT 32
  Q1. WHAT STRATEGIES CAN WE CREATE TO USE FAILURE
  RETROSPECTIVELY AND PROSPECTIVELY? 34
  Factor One: How Do We Respond to Failure? _34
  Factor Two: What Opportunities Do We Get from Failure? _35
  Spectrum of Retrospective and Prospective Strategies of Failure Management _38
  Four Strategic Options for Dealing with Failure _39
  Q2. HOW CAN WE ASSESS HOW WELL WE ARE PREPARED TO
  USE FAILURE? 44
  Five Common Stages for Learning through Failure _45
  Factor One: Do We Anticipate Failure in Advance? _46
  Factor Two: Are We Aware of the Benefit of Failure in Advance? _47
  Three Types of Preparedness of Failure Management _47
  Contexts in Which the Three Types of Preparedness are Used _52
  FAILURE MANAGEMENT: WORKING WITH A BLESSING IN DISGUISE 54
  SELECTED BIBLIOGRAPHY _56
  
  CHAPTER 03
  
  Success management: Dynamic sustainability beyond harms of success Junesoo Lee, Seung-Joo Lee
  
  SUCCESS, AN IMPEDIMENT TO SUSTAINABLE MANAGEMENT 59
  HARMS OF SUCCESS I: INTERNAL DECISION-MAKING BIAS 60
  Cognition _61
  Aiming _63
  Reasoning, Attribution _64
  Internal Network _66
  Investment _68
  HARMS OF SUCCESS II: EXTERNAL BACKFIRE 71
  Customers _71
  Intermediaries (suppliers, partners) _72
  The General Public _73
  Adversaries (regulators, competitors) _74
  TOWARD REMEDYING THE HARMS OF SUCCESS 75
  Organization-based Objectives of SM _76
  NOUNS of Organization-based Management : Strategy and Validation (S&V) _77
  ADJECTIVES of Organization-based Management : Characteristics/Directions of S&V _78
  SUCCESS MANAGEMENT THROUGH FAILURE MANAGEMENT 88
  SELECTED BIBLIOGRAPHY _91
  
  CHAPTER 04
  
  Balanced SWOT: Revisiting SWOT analysis through failure management and success management Junesoo Lee, Seung-Joo Lee, Kwon Jung
  
  REVISITING SWOT ANALYSIS 93
  FAILURE MANAGEMENT & SUCCESS MANAGEMENT 95
  Failure Management (FM) _96
  Success Management (SM) _99
  MAKING SWOT ANALYSIS BALANCED THROUGH FM & SM 102
  FAILURE MANAGEMENT & BALANCED SWOT ANALYSIS 103
  Dealing with the Positive Impacts of Failure _103
  Case 1: iPhone 4S _105
  Case 2: Post-it Notes _106
  Case 3: Space Race _107
  Case 4: Judo Management _109
  SUCCESS MANAGEMENT & BALANCED SWOT ANALYSIS 111
  Dealing with the Negative Impacts of Success _111
  Case 1: CVS _112
  Case 2: Tesla _113
  Case 3: Costco _115
  Case 4: Winston Churchill _116
  BALANCED SWOT ANALYSIS FOR WINDOW OF OPPORTUNITY 118
  SELECTED BIBLIOGRAPHY 120
  
  Epilogue in the era of COVID-19 _121
  Index _125

기본정보

ISBN	9781635190311 ( 1635190312 )
발행(출시)일자	2021년 08월 10일
쪽수	144쪽
총권수	1권
언어	영어